Global WFM Specialist — Multimarket Forecasting

Dormont Manufacturing Co. is seeking a Global Workforce Management (WFM) Specialist in Manila, Philippines. This role involves ensuring patient-supporting teams are optimally scheduled and staffed, collaborating across different time zones to meet operational needs.

The ideal candidate will have at least 4 years of experience in workforce management within contact centres, proficiency in data-driven decision-making, and strong communication skills. The position offers comprehensive health coverage, vacation, and various wellness initiatives.