Global Trilingual Sr. Client Care & First-Line Tech Support

Visa is seeking an individual contributor in Bogotá, Colombia, to analyze technical complaints and provide first-level support to staff worldwide. This position requires strong analytical skills and the ability to manage urgent requests for password resets and account enablements.

The role includes diagnosing issues with Visa Portals, assisting in providing client experience standards, and coordinating internal resources to ensure successful outcomes.