Global Training & QA Leader (AI-Driven)

Booth & Partners is seeking a Senior Training and Quality Manager to oversee the strategic development of training and quality assurance processes across their Managed Solutions hubs in the Philippines and Colombia. The candidate will leverage AI-enhanced methodologies to ensure compliance and performance metrics are met.

This role demands a seasoned leader with at least 5-7 years of BPO leadership experience, particularly in managing large, cross-functional teams. The successful applicant will embody Booth's core values of integrity, innovation, and service excellence while promoting a high-performing culture.

The position offers a competitive salary and comprehensive health benefits within a hybrid work structure based in Makati, Philippines.