Global Technical Support Manager – 24x7 Hybrid

Qlik seeks a Technical Support Manager to lead global, 24x7 technical support operations for its enterprise SaaS solutions. You will oversee staffing, incident management, and SLA adherence while collaborating with engineering, product, and customer success teams to ensure exceptional service and successful deployments.
Ideal candidates have 8–10 years in technical support, with 2+ years in management, strong data analytics and communication skills, and willingness to work night shifts for a
#J-18808-Ljbffr