Global Solutions Consultant- Treasury

**Job Description** What will you contribute?
**This role is the key interface between Finastra clients on one side and development organization on the other side, contributing to the overall delivery of software and services to ensure a world class customer experience.The holder of the role is a product specialist, responsible for handling and resolving the raised issues in the shortest time possible.
**Responsibilities & Deliverables**:Your deliverables on this role will include the following:- Respond to customer requests, whether they are reported issues, questions or assistance requests, helping them to be able to utilize the product properly as per their needs- Understand the reported issue and be able to replicate the respective scenario in the Finastra environments- Perform technical investigation with root cause analysis of the issue reported, providing adequate solutions where feasible and/or detailed analysis to the stakeholder teams- Update clients on the progres...