Global Services Customer Facing Excellence Platform Manager

As a Global Services Customer Facing Excellence Platform Manager, you will provide services to the different countries for all the CFE (Customer Facing Experience) related activities. This role will be responsible for the day-to-day execution of data uploads and analysis, ensuring data quality, and collaborating with internal teams and Business Partners to deliver impactful analytical solutions. You will be a key player for the support of the different teams in the day-to-day activities ensuring operational excellence and data integrity across global commercial analytics activities.

This role is part of Human Pharma Services (HPS), which is our in-house organization providing services to efficiently and effectively communicate to patients and HCPs. Through our centralized global service model, we support our internal customers in engaging with their stakeholders and delivering high quality results via standardized and scalable services. As part of HP Services, the CFT (Custome...