Global Service Process Owner - Salesforce & ERP Lead

Particle Measuring Systems in Niwot, Colorado, seeks a Global Process Owner (Service) to lead the development, implementation, and optimization of front-end processes within Salesforce Service Cloud and its ERP integration. This strategic role drives service excellence and global process standardization across regions.

You will own end-to-end service processes, define KPIs, collaborate with IT, product, and service teams, and foster continuous improvement through data-driven decisions, training,