Global Service Delivery Manager

**Role Summary**
Integreon is looking for a manager to support the Global Delivery Lead for Managed Services in the CCS business unit, organizing and overseeing the daily operations of the Mexico team and leading growth as this office continues to expand in its infancy. Our CCS business unit is in the process of a significant shift from traditional legal process outsourcing to delivering legal support solutions increasingly powered by generative AI (GenAI). Our manager will play a key role in helping to manage this change. Background experience with legal GenAI tools is not a prerequisite for the role (although it will be an advantage), but awareness of the impact of LegalTech on our industry and a desire to help drive technology-driven innovation in our services are essential.
The role requires a broad range of capabilities, which in summary include:
- **Strong leadership and stakeholder management skills** to support day-to-day operations and drive strategic initiatives **De...