Global Resource Planner: BPO Scheduling & Capacity

Link-Worldwide in Ciudad de México is seeking a Resource Planning Specialist to create and manage scheduling requirements to meet customer demand efficiently. This role involves close collaboration with internal teams and BPO partners, ensuring that scheduling aligns with diverse operational needs.

The ideal candidate will have a BA/BS degree, over three years of workforce management experience, and a strong background in contact centers. Join us in fostering an inclusive environment where diversity is celebrated.