Global Quality Director: Strategy, Ops & Insight Leader

TaskUs in the Philippines is seeking a Quality Director to define and drive the transactional quality program and manage a centralized global team. This role involves ensuring KPIs are consistently met while collaborating with various stakeholders to enhance the customer experience strategy.

The ideal candidate will have at least 5 years of managerial experience in quality management and a strong grasp of statistical analysis tools. TaskUs values inclusivity and equal opportunity for all applicants.