Global Process Transformation Lead – Customer Data & Change

Link-Worldwide is seeking a Global Process Transformation Lead to join the Customer Data workstream of Lead to Cash in Mexico. This role focuses on transforming the Customer Mastering Process to enhance customer identification and drive operational excellence.

The successful candidate will oversee process design, conduct complex analysis, manage change initiatives, and lead communication efforts. Ideal applicants have extensive experience in business operations and a proven track record in process improvement.