Global Order Management Specialist

Responsibilities

• Manage end-to-end customer order processing and updates in SAP.
• Track order fulfilment and coordinate with logistics and planning teams.
• Handle order changes, returns, and exception scenarios.
• Work closely with internal teams to ensure smooth delivery execution.
• Support documentation, invoicing coordination, and order accuracy.
• Manage customer enquiries related to orders and operational matters.
• Contribute to process improvements and operational efficiency.

Qualifications

• 1-5 years of experience in order management, customer operations, logistics, or related roles.
• Hands‑on experience with SAP or similar ERP systems.
• Experience working in a B2B environment with order or process handling.
• Strong attention to detail and ability to manage data accurately.
• Good communication skills and stakeholder coordination ability.