Global Network Operations Leader

Purpose

As the Global Network Operations Leader, you will oversee the comprehensive management and direction of our network operations, ensuring optimal performance and reliability on a global scale. This critical role involves managing a managed service partner to deliver superior network operations and support services.

Responsibilities

• Oversee the day-to-day network operations, including monitoring, maintenance, and incident response, to ensure high availability and performance.
• Oversee the escalation process, ensuring timely resolution of critical network issues and minimizing impact on business operations.
• Supervise routine maintenance activities, ensuring they are conducted efficiently and effectively to prevent unplanned downtime and extend the life of network assets.
• Lead change management processes for network operations, including planning, approval, and implementation of network changes to ensure minimal disrupti...