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Global Manager - NPM Systems Operations & Enablement

DP World Australia

United Arab Emirates, United Arab Emirates, United Arab Emirates Full time February 25, 2026

Found Description

Job Purpose:

This role be responsible to keep the DP World Forwarding Pricing and Rate Repository tool (NPM) up to date, ensure it runs stable and remains usable for the Business.

This role will also support the OPS Performance and Rate Management lead with continuous improvement activities and adapt the system in face of new requirements or localized needs.

The NPM Systems Operations & Enablement Manager will support DP World Forwarding Organization in all aspects of setting-up, maintaining, using and enhancing DP World´s Rate Repository and Pricing Tool (NPM), align with the NPM Rate Manager and VPs OPS with user trainings, documentations and process re-design. Establish and maintain complete, current and competitive rates in the rate tool. 

Key Accountabilities:

  • Own day-to-day system operations and monitoring
  • Manage incidents, defects, and system performance issues
  • Coordinate releases, enhancements, and configuration ch...
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