Global IT Service Delivery Specialist - 24/7 Remote

A technology consultancy firm is seeking an IT Service Delivery Specialist in Makati. This role involves providing first-level technical support, managing incident requests via Jira, and ensuring high-quality service delivery. Candidates should have at least 3 years of experience in a tech environment and excellent communication skills in English. A bachelor's degree is preferred. This position may require working on a shifting schedule with 24/7 support.
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