Found Description
Sha in Castilla-La Mancha is seeking a Director for their Contact Center to lead a global transformation focused on sales, operations, and marketing excellence. The idóneo candidate will have extensive experience in leadership roles within contact-center environments, demonstrating a strong track record in conversion optimization and process innovation.
In this role, you will build and manage high-performing teams, implement AI solutions, and ensure alignment across multiple functions to enhance service quality and operational performance.
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