Global GBS Service Excellence & Support Leader

Wallenius Wilhelmsen is seeking a visionary executive to lead Global Business Services as Vice President – GBS Service Excellence & Support. You will shape the GBS framework, operating model, and scale service delivery across service desk and workspace services.

This role drives governance, performance management, analytics, and automation, building capabilities in Service Management, Intelligent Process Automation, and Data Analytics, unifying GBS as one high‑quality, compliant unit.