Global Director, Technical Support Operations

Dexcom Inc. in Taguig, Philippines, seeks a Director of Technical Support Operations to own global operations execution for North America customers, ensuring stable, compliant, cost-effective, high-performing Technical Support delivery across PH sites.

You will own day-to-day operations across voice, digital, and back-office channels, drive KPI reliability, and lead readiness for launches and changes with a focus on risk management and cost control.