Global Director, Mid-Market Onboarding — Remote Leadership

Cloudbeds is seeking a Global Director, Mid-Market Onboarding to lead the onboarding process for its fastest-growing customer segment. In this role, you will ensure that mid-market clients transition smoothly from contract to successful management. You will develop metrics to enhance customer satisfaction and oversee the onboarding team.

The ideal candidate brings 7+ years of experience in hospitality, coupled with strong leadership and project management skills. This position is fully remote, allowing collaboration across global teams.