Global Director, Contact Center & Conversion

Sha in La Coruña, Spain is seeking an experienced leader for their Contact Center. The role requires a strategic individual to optimize operations, implement AI technologies, and uphold high standards across multiple teams. Candidates must have extensive leadership experience and a proven track record in improving customer conversion systems.

The ideal candidate will directly influence the transformation of the global Contact Center, with opportunities for professional growth and the chance to build a function from the ground up.