Global Digital Product & Experience Manager

IT STARTS HERE Santander () is evolving from a global, high-impact brand into a technology‑driven organization, and our people are at the heart of this journey. Together, we are driving a customer‑centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. Country: Spain. Global Digital Product & Experience Manager – Madrid Key Responsibilities Ensure effective execution of the digital insurance product roadmap. Elevate digital customer experience standards across all channels. Coordinate structured follow‑up of digital performance across markets. Translate strategic priorities into actionable product and experience initiatives. Digital Experience Leadership (Cross‑Channel) Lead the definition and evolution of the end‑to‑end digital insurance experience across app, web and assisted channels. Drive journey simplification, friction reduction and customer‑centric design principles. Identify structural UX barriers impacting conversion and eng...