Global CX Lead - Remote/Hybrid + Equity

Jobgether is seeking a Customer Experience Manager based in Switzerland to enhance the end-to-end customer experience in a fast-scaled digital marketplace. This role involves analyzing customer feedback and performance metrics, collaborating with various teams to combat customer friction, and using data-driven insights for reporting and improvement.

The ideal candidate has at least 2 years in customer experience operations, strong analytical and problem-solving skills, and excellent English communication abilities. This role supports career growth in an international environment.