Global Customer Service Visionary

Applied Labs, Inc. is seeking a Director Global Customer Service to transform its customer experience into a premium, data-driven function. As a visionary leader, you will implement a world-class service strategy blending human support with advanced AI. This role requires exceptional leadership and a proven record in customer service excellence.

You will build a high-performing team, drive premium service across all channels and utilize data to improve customer lifetime value. Fluency in English is required.