Global CS Manager - Transformation & Analytics

Pall - Aerospace in Petaling Jaya, Malaysia, is seeking a Customer Service Manager to lead the EMEA-facing CS team and drive order-to-cash performance across phone, email, and e-commerce. This role partners with sales, operations, supply chain and logistics to ensure accurate information flows and a seamless customer experience worldwide.

You will act as the senior escalation contact for complex issues, mentor Team Leads globally, and guide major transformation initiatives while championing