Global Cargo Support Agent (Hybrid, Multilingual)

IAG Cargo is seeking a Commercial Support Agent to enhance customer satisfaction across the global cargo network. You will handle customer tracing, queries, hotline, and case management, coordinating with partners and departments to ensure timely responses and accurate information.

The role requires English and Spanish proficiency, weekend/bank holiday shifts, and prior customer service experience. Benefits include a hybrid office/remote arrangement, annual leave, staff travel perks, and a