Found Description
Elevate your career as a Global Application Support Manager overseeing Finance applications. This senior role entails leading teams and ensuring 24/7 operational excellence while driving process improvements.
You will manage production support activities, troubleshoot incidents, and explore automation across the support lifecycle. With over 7 years of experience, you'll mentor teams, implement intelligent incident management solutions using AI, and strengthen vendor relationships.
Key Responsibilities: • Manage production support for Finance applications • Troubleshoot incidents effectively across multiple geographies • Mentor support teams and foster an SRE mindset • Evaluate AI and generative tools for incident management • Drive process improvements across the support lifecycle
Requirements: • 7+ years in application support management • Proven vendor management experience • Familiarity with distributed systems and diverse technologies • Ability to enhance...
You will manage production support activities, troubleshoot incidents, and explore automation across the support lifecycle. With over 7 years of experience, you'll mentor teams, implement intelligent incident management solutions using AI, and strengthen vendor relationships.
Key Responsibilities: • Manage production support for Finance applications • Troubleshoot incidents effectively across multiple geographies • Mentor support teams and foster an SRE mindset • Evaluate AI and generative tools for incident management • Drive process improvements across the support lifecycle
Requirements: • 7+ years in application support management • Proven vendor management experience • Familiarity with distributed systems and diverse technologies • Ability to enhance...
Ready to Apply?
Submit your application for Global Application Support Manager Role at RBC
Apply Now