Global 24/7 Service Desk Engineer - On-Call

Dormont Manufacturing Co in the Philippines is seeking a Service Desk Analyst responsible for 24/7/365 L1 support for internal staff. Key responsibilities include incident management via multiple channels and ensuring high customer satisfaction.

The ideal candidate will be a problem-solver with strong customer service skills and 1-2 years of experience in IT operations. This position requires a commitment to teamwork and the ability to work flexible hours, including shifts and holidays.