German-Speaking Technical Support Advisor In Barcelona (On-Site)

Workster is partnering with a leading global customer experience provider to recruitGerman-speaking Technical Support Advisorsfor an on-site role inBarcelona.This opportunity is ideal for candidates with a technical mindset who enjoy helping customers, solving problems, and working in an international, fast-growing environment.You will support dealers and end users, delivering high-quality technical assistance while contributing to a positive and professional customer experience.Your RoleAct as the first point of contact for dealers and end users via phone and emailTroubleshoot technical issues and provide clear, accurate solutionsEducate customers on product usage, updates, and best practicesCreate, manage, and follow up on support tickets to ensure resolutionCollaborate with internal teams to handle complex or escalated casesMaintain accurate customer records and documentation in internal systemsEnsure service quality, professionalism, and adherence to support proceduresYour Qualific...