Found Description
German-Speaking Customer Service & Reservations Specialist – Hospitality Sector
KATS Recruitment is partnering with a leading international hospitality group to recruit a German-Speaking Customer Service & Reservations Specialist . This is an excellent opportunity for candidates who enjoy working in a customer-focused, sales-driven environment and want to represent a globally recognized hotel brand.
In this role, you will support German-speaking customers while actively contributing to reservation sales and overall customer satisfaction.
Your Responsibilities
Handle inbound customer calls in German with a strong focus on service quality
Support customers with hotel reservations, inquiries, and booking-related requests
Actively promote hotel offerings and successfully close reservations
Provide clear, accurate information while resolving customer questions effi...
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