German-Speaking Guest Support Agent (Remote)

Location: Remote from Greece (relocation required)Employment Type: Full-timeLanguages Required: German (fluent), English (working proficiency)Industry: Hospitality / Travel & TourismPosition OverviewOur client, operating within the hospitality sector, is seeking a German-speaking Customer Support Agent to assist customers with inquiries related to accommodation, bookings, and travel services.This is an entry-level opportunity. Candidates must be willing to relocate to Greece prior to employment. A relocation support package is provided.Key ResponsibilitiesProvide customer assistance in German via phone, email, and online channelsSupport guests with booking inquiries, reservation changes, cancellations, and general informationHandle customer requests in accordance with company policies and service standardsMaintain accurate records of interactions in internal systemsEnsure a professional and service-oriented communication approachEscalate complex cases to the appropriate department when...