Found Description
Salary: £26,800 + commission
Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm
Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages.
You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries.
We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM.
What You'll Do:
Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lin...
Hours: 37.5 hours a week, Mon-Sun, shifts between 8am - 4.30pm
Location: Edinburgh - OnsiteWe are working with one of the world's biggest and most respected travel brands, who are looking to bring onboard a German Speaking Customer Service Expert. This is an amazing opportunity to join a business with over 30,000 employees in 30 countries, and Customer Service Centres in the UK, The Philippines, Korea and Japan, whilst providing 24/7 support across 19 languages.
You will be supporting travellers across telephone, webchat and email enquiries, assisting them with flight and hotel bookings/queries.
We require you to be fluent in German and English, both written and verbal. You will have a solid customer service background and be comfortable working with web chats and our in-house CRM.
What You'll Do:
Deliver outstanding customer service with empathy and professionalism via phone, chat, and email, across German and English lin...
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