Found Description
Join the innovative team at Mercier Consultancy MD as a German Speaking Customer Care Specialist in the Health Tech sector! In this role, you will provide essential support to German-speaking clients in a fast-growing industry, all while enjoying the scenic beauty of Greece. If you are passionate about helping others and have an interest in health technology, we want you on our team!
Key Responsibilities
- Deliver outstanding customer service in German via phone, email, and chat, addressing inquiries related to health tech products and services.
- Assist customers with account management, product usage, and troubleshooting technical issues.
- Collaborate with internal teams, including technical support and product development, to resolve complex customer queries efficiently.
- Document and maintain accurate records of customer interactions and feedback in our CRM system.
- Monitor customer feedback and gather insights to help improve o...
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