German Speaking Customer Agent For Online Bank - Work In Greece

Mercier Consultancy MD is excited to announce an opening for a German Speaking Customer Agent to join our team in Greece, providing exceptional service for a leading online bank. This role is perfect for individuals who are passionate about customer support and have a keen interest in the banking industry. As a Customer Agent, you will be responsible for assisting our German-speaking clients with their banking inquiries and guiding them through our online services.

Key Responsibilities

• Deliver top-notch customer support in German via phone, email, and chat.
• Address customer inquiries regarding online banking products and services.
• Resolve customer issues efficiently, ensuring a seamless banking experience.
• Document all customer interactions and inquiries in our CRM system.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay informed about online banking trends and product ...