Found Description
Location: Porto, Portugal
Work Model: On-site / Hybrid
Language Requirements: German (C1) + English (B2)
About the Role
Join a dynamic and supportive team as a Customer Service Specialist for a leading, high-profile project in the banking sector. In this role, you will be the first point of contact for customers, addressing inquiries, providing expert guidance, and combining service excellence with a proactive, sales-oriented approach.
If you are passionate about building great client experiences and are ready to kickstart your career in beautiful Porto, we want to hear from you.
What You Will Do
- Customer Support: Provide inbound support via phone for banking-related inquiries.
- Technical Guidance: Assist customers with Phone Banking ID setup, T-PIN, and app configurations.
- Relations...
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