Gerente De Cobranza-Call Center

We are looking for a Strategic Collections Manager—a seasoned professional who views delinquency management as a blend of data science, operational excellence, and human empathy.
About the Role
If you have a proven track record in collections and are ready to take the reins of our early-stage operations, this is your next career leap.
Responsibilities
- Your Mission: As our Collections Manager, you will be the architect of our recovery ecosystem.
Your primary focus will be reducing delinquency through innovation, advanced tactics, and data-driven leadership.
- Strategic Execution: Design, optimize, and implement early-stage collection strategies tailored to specific customer cohorts to maximize recovery and minimize risk.
- Portfolio Intelligence Leadership & Mentorship: Lead, coach, and inspire a high-performing call center team.
Turn agents into top-tier negotiators.
- Operational Excellence: Oversee escalated cases with a focus on protecting br...