Genesys & Salesforce Integration Engineer

Capgemini Engineering is seeking an Integration and Support Specialist based in Bogotá, Colombia, to bridge the Genesys contact center platform and Salesforce CRM. This role focuses on user onboarding, system integration, and providing technical support to optimize platform use.

The ideal candidate should have strong problem-solving skills and hands-on experience in cloud-based integrations, with the ability to develop documentation and enhance process efficiency while ensuring compliance with data privacy standards.