Genesys Cloud Support Engineer: Elevate Customer Experience

TTEC Digital in Bogotá, Colombia is hiring for a Genesys Cloud Support Specialist to help clients by resolving technical issues and guiding customers through solutions. You will be the first line of response for reported problems and work with engineers and vendors to deliver timely, high-quality results.

The role requires cloud support experience, strong communication, and a customer-first mindset. A high school diploma is the minimum requirement, with opportunities to grow within the team.