Genesys Cloud Software Engineer - A Year - Remote (Bilbao) (Madrid)

Overview

UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35,000 employees all over the world.

Responsibilities

• Technically lead a group of engineers responsible for maintaining and improving our back‑end services.
• Shape and deliver the goals and vision set out by the Site Reliability Engineering Manager.
• Contribute to major optimisation and improvement themes within the team.
• Identify opportunities to reduce operational overheads through observability and service automation.
• Drive engineering best practice and set standards across the team and the wider SRE community.
• Innovate within your team and contribute within your technical domain.
• Deliver key pieces of intent from inception through to design and hands‑on delivery.
• Estimate, scope and plan your work within an agile environment.
• Be part of a 24/7 on...