Found Description
Transform contact centers as a Genesys Cloud & Salesforce Integration Consultant at Teqfocus. Drive the migration from Open CTI to CX Cloud, optimizing integrations and strategies.
Teqfocus is searching for an experienced consultant to support a critical migration project for a longstanding client. You will utilize your hands-on expertise in Genesys Cloud and Salesforce Service Cloud to ensure a smooth transition. Collaborating with technical and business stakeholders, you will define and implement best practices for seamless integration into the enterprise contact center environment.
Key Responsibilities:
• Lead migration from Open CTI to CX Cloud integration
• Design and optimize integrations between Genesys and Salesforce
• Collaborate with stakeholders to gather migration requirements
• Assess architecture for scalability and performance improvements
• Troubleshoot integration and data synchronization issues
Requirements:
• Proven experience with Genesys ...
Teqfocus is searching for an experienced consultant to support a critical migration project for a longstanding client. You will utilize your hands-on expertise in Genesys Cloud and Salesforce Service Cloud to ensure a smooth transition. Collaborating with technical and business stakeholders, you will define and implement best practices for seamless integration into the enterprise contact center environment.
Key Responsibilities:
• Lead migration from Open CTI to CX Cloud integration
• Design and optimize integrations between Genesys and Salesforce
• Collaborate with stakeholders to gather migration requirements
• Assess architecture for scalability and performance improvements
• Troubleshoot integration and data synchronization issues
Requirements:
• Proven experience with Genesys ...
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