Found Description
Join a strategic migration initiative as a Genesys Cloud & Salesforce Integration Consultant. Leverage your expertise in transitioning to CX Cloud, enhancing contact center performance.
We are looking for an experienced Integration Consultant to support a key customer migration. Your role will involve working on the transition from Open CTI to CX Cloud, focusing on Salesforce Service Cloud integrations. You will need hands-on experience with Genesys Cloud and a solid understanding of contact center architecture.
Key Responsibilities:
• Lead migration from Open CTI to CX Cloud
• Design integrations between Genesys Cloud and Salesforce
• Gather requirements with business and technical stakeholders
• Assess current architecture for performance and scalability
• Troubleshoot data synchronization and telephony issues
Requirements:
• Proven Genesys Cloud integration experience
• Expertise in Salesforce Service Cloud and CTI
• Hands-on Open CTI and CX Cloud mi...
We are looking for an experienced Integration Consultant to support a key customer migration. Your role will involve working on the transition from Open CTI to CX Cloud, focusing on Salesforce Service Cloud integrations. You will need hands-on experience with Genesys Cloud and a solid understanding of contact center architecture.
Key Responsibilities:
• Lead migration from Open CTI to CX Cloud
• Design integrations between Genesys Cloud and Salesforce
• Gather requirements with business and technical stakeholders
• Assess current architecture for performance and scalability
• Troubleshoot data synchronization and telephony issues
Requirements:
• Proven Genesys Cloud integration experience
• Expertise in Salesforce Service Cloud and CTI
• Hands-on Open CTI and CX Cloud mi...
Ready to Apply?
Submit your application for Genesys Cloud Integration Consultant for Migration at Teqfocus
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