Found Description
Description
- Provide exceptional customer service through various online channels, including email and live chat.
- Handle customer inquiries, complaints, and support requests effectively and efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Assist in scheduling appointments and follow-ups as required.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: 3–5 years of experience in customer service or related roles.
- Skills and Competencies: Proficient in English, strong customer service skills, excellent scheduling abilities, and effective problem‑solving skills.
- Qualities and Traits: Strong communication skills, empathy, patience, and a positive attitude. ...