General Manager Service Delivery

Eureka Forbes Limited is India's leading health and hygiene brand, with over four decades of trust and innovation. A multi-product, multi-channel organization, its portfolio spans across water purifiers, vacuum cleaners, and air purifiers. With a customer base exceeding 1 Crore and a presence across more than 19000 pin codes, Eureka Forbes operates one of the unique direct sales networks and a robust service ecosystem. The service network comprises of 450 on payroll employees, 8000 field technicians, and 650 business partners.

Role Overview

We are seeking a dynamic and strategic leader to oversee end-to-end service operations across the country. This role is critical in ensuring exceptional customer experience and operational efficiency while driving profitability and long-term growth in service revenues, especially from Annual Maintenance Contracts (AMC). The ideal candidate will combine strong operational rigor, people leadership, and ...