Found Description
Lead meaningful impact. Shape exceptional customer experiences. Drive organisational performance.
Multicap is seeking an experienced and visionary General Manager Service Delivery to lead the strategic and operational delivery of high-quality, person-centred disability services across multiple regions. This role is pivotal in ensuring our customers live great lives, while strengthening Multicap’s position as a provider of choice within the community.
About the Role
Reporting directly to the CEO, the General Manager Service Delivery will provide enterprise-level leadership across service delivery, customer outcomes, financial performance, and workforce capability. You will be accountable for driving operational excellence, ensuring compliance and governance, and fostering a culture that embodies Multicap’s values and commitment to Practice Excellence.
Key focuses include:
Service Delivery & Customer O...
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