Found Description
Location: Robertson, Western Cape
Key Responsibilities
Hotel Operations
- Oversee daily hotel operations
- Ensure exceptional guest experiences and high service standards
- Manage reservations, front office, housekeeping, maintenance, and food & beverage departments
- Monitor guest feedback and implement service improvements
- Ensure compliance with all health, safety, and hospitality regulations
Marketing & Business Development
- Develop and implement marketing strategies to increase occupancy and revenue
- Build strong relationships with tour operators, travel agents, DMCs, influencers, corporate clients, and tourism stakeholders
- Identify new business opportunities and revenue streams
- Manage and grow the hotel’s online presence and reputation
- Collaborate with external marketing partners and media agencies
- Attend trade shows, netwo...