Found Description
At AGS Health, we’re not just a revenue cycle management company—we’re a trusted growth partner for leading U.S. healthcare organizations. With AI‑enabled solutions and deep RCM expertise, we help clients optimize workflows, ensure compliance, and drive financial performance.
Role Overview
The General Manager – Client Service / Customer Support will lead large‑scale operations and drive excellence across multiple sites.
Responsibilities
- Lead large‑scale customer service operations (patient billing, collections, insurance follow‑ups, payment posting).
- Manage P&L, budgets, and cost optimization across multiple sites.
- Drive SLA adherence, operational efficiency, and process excellence initiatives.
- Monitor performance dashboards and implement improvements in reporting and governance.
- Lead capacity planning, workforce optimization, and business continuity strategy management.
- Build and strength...