General manager (guadalajara)

General Manager – Client Service / Customer Support (RCM)

Location: Guadalajara, Mexico

At AGS Health, we’re not just a revenue cycle management company—we’re a trusted growth partner for leading U. S. healthcare organizations. With AI-enabled solutions and deep RCM expertise, we help clients optimize workflows, ensure compliance, and drive financial performance.

We are looking for a dynamic General Manager – Client Service / Customer Support to lead large-scale operations and drive excellence across multiple sites.

Role Overview

As a General Manager, you will lead end-to-end Customer Service / Contact Support operations within Revenue Cycle Management (RCM), managing large teams, overseeing financial performance, and ensuring outstanding client outcomes.

You will own P&L;, client relationships, operational delivery, and talent strategy, while driving efficiency, transformation, and business growth.

Key Responsibilities Operations & Delivery...