General Manager for Medcan Markham

Lead client service excellence at Medcan's Markham location as a General Manager. Oversee client experience from arrival to departure while managing a high-performing team.
This senior leadership role involves ensuring seamless operations at Medcan, incorporating high-quality standards and local nuances. You will drive performance management and staff training, leveraging client data to enhance service delivery. Collaboration across functions is critical, as is building relationships with local organizations for community engagement.
Key Responsibilities:
• Lead personalized client service across all touchpoints
• Oversee site-level P&L and financial performance
• Foster a culture of hospitality and collaboration
• Support escalations and optimize clinic operations
• Develop community relations to drive business growth
Requirements:
• 7-15 years in senior leadership in healthcare or hospitality
• Proven P&L management and financial accountability
• Stro...