GenAI Operations Lead for Customer AI Agents

Dormont Manufacturing Co is seeking an AI Operations Manager to enhance customer experience systems using AI technology. The ideal candidate will lead performance management of GenAI systems, focusing on customer service optimization and data analytics.

The role requires 3+ years of experience in AI operations and strong communication skills to manage stakeholder expectations. The expected salary range is $100,000—$135,000 USD, based on geographical zones within Colombia.