Found Description
Responsibilities
- Write, test, debug, document, and deploy GDS scripts and modified code
- Gather business requirements and translate them into functional Statements of Work
- Receive and resolve client inquiries via email and Zendesk by diagnosing issues and developing solutions
- Recommend optimizations for automation features and operational processes
- Develop and maintain workflow process maps for all scripting phases
- Participate in code reviews and monitor processes for expected performance
- Prepare and deliver regular progress reports to leadership
- Provide first-level support for travel technology systems such as GDS password resets and mid‑office questions
Requirements
- Extensive knowledge of Worldspan and Travelport Plus
- Optional: programming skills on platforms that integrate with multiple GDS systems
- Proficiency in the Microsoft Office suite