GCP Support & Ops SME: Incident & QA Leader

HCL Technologies Limited is looking for a Subject Matter Expert (Support & Ops) in Romblon, España. This role is pivotal for ensuring timely resolution of escalations and incidents, significantly impacting customer satisfaction through effective incident management.

The ideal candidate should possess in-depth knowledge of Google Cloud Platform (GCP) and strong analytical skills, with responsibilities including mentoring team members and preparing SOPs.

Benefits include personal time off, maternity/paternity benefits, and career advancement opportunities.